Returns & Exchanges

At CarniStore, we take pride in the quality of our premium meats and perishable goods; however, due to the food-safe nature of our products, we offer a dedicated resolution process for any quality concerns. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery to ensure a swift replacement or refund.

Return Process

• 1.
  Inspect Your Delivery

  Immediately check your order upon arrival to ensure all vacuum seals are intact and the temperature of the protein is maintained.

• 2.
  Document Issues

  If you notice any discrepancies or quality issues, take clear photographs of the product and the shipping label as evidence for our quality control team.

• 3.
  Contact Support

  Email our butchery team at [email protected] with your order number and photos within the 24-hour reporting window.

• 4.
  Resolution Process

  Once validated, we will arrange for a priority redelivery of the correct items or issue a full credit to your original payment method.